Privacy Policy

revised and effective 8/24/2018

New England Hotel Realty is committed to protecting your privacy.  This Privacy Policy is an important component of that commitment.  It describes the types of information we may collect from you when you visit our website located at (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please review this Privacy Policy carefully.  By using or accessing our Website in any manner, you acknowledge that you accept the policies and practices outlined in this Privacy Policy (as well as our Terms of Use).  Please also check the Privacy Policy periodically for updates, as it may change from time to time, and your using or accessing our Website after such changes occur is deemed to be acceptance of those changes.

What This Privacy Policy Covers

This Privacy Policy applies to information New England Hotel Realty collects on the Website and in electronic messages between you and the Website.  It does not apply to information collected by us offline or through any other means, including on any other website, or from any third party (including our affiliates).

Collection of Your Information

Through our Website, we may collect several types of information from and about you, including (i) information by which you may be personally identified (such as name, postal address, email address, telephone number, and fax number), (ii) other information that is about you but does not necessarily identify you (such as company, title, number of assets owned, cash on hand, and information describing the types of hotels and hotel locations in which you are most interested), and (iii) information about your internet connection, the equipment you use to access our Website, and details regarding your usage of the Website.  We may collect this information directly from you when you provide it to us, such as by filling in registration and contact forms on the Website, or using automatic data collection technologies (see below).

Automatic Data Collection Technologies

We use the web analytics service Google Analytics (which uses cookies and other tracking technologies) and our server logs to help us analyze how users interact with and use the Website, compile reports on the Website’s activity, and provide maintenance and other services related to the Website’s activity and usage.  Through Google Analytics and by reviewing our server logs, we may collect certain information about your computer and internet connection (including your IP address, operating system, and browser type) and details regarding your visits to our Website (including your browsing actions and patterns and any referring website or link).

We do not use Google Analytics or our server logs to collect personally identifiable information, but may tie information that we gather using Google Analytics to your personally identifiable information.

The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.  To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google, click here.

Your browser or device may include “Do Not Track” functionality.  However, the Website will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.

Use and Disclosure of Your Information

New England Hotel Realty uses information collected about you through your access and use of the Website to (i) notify you of available properties that match your requirements, (ii) provide you with information, products, or services that you request from us, (iii) respond to your comments and questions, (iv) improve our products and services, and (v) fulfill any other purpose for which you provide it.

New England Hotel Realty may also disclose your information collected through your access and use of the Website (i) to our affiliates, including Lodging Econometrics, Inc., which may incorporate your information into its databases for purposes of inclusion in real estate intelligence reports made available to third parties, (ii) to a buyer or other successor in the event of a sale or other transfer of some or all of New England Hotel Realty’s assets, where information about our Website users is among the assets transferred, (iii) to contractors, service providers, and other third parties we use to support our business, (iv) to comply with any court order, law, or legal process, including to respond to any subpoena or governmental or regulatory request, (v) to enforce or apply our Terms of Use, (vi) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of New England Hotel Realty or others, (vii) for any other purpose disclosed by us when you provide the information, and/or (viii) with your consent.  We may disclose without restriction aggregated information about users of our Website.

If you no longer wish to receive from New England Hotel Realty and/or its affiliates notifications regarding available properties that match your requirements or other types of communications providing you with information regarding products and services, you can opt out at any time by clicking on the “unsubscribe” link in the communication, calling us at (603) 431-8740, or emailing us at

Protection of Your Information

New England Hotel Realty has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee its security.  Any transmission of personal information to or using our Website is at your own risk.

Retention of Your Information

New England Hotel Realty encourages you to keep your personal information accurate, complete and up to date.  We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.  You may contact us at in order to request access to or correction or deletion of your personal information.

Other Important Information

Third-Party Sites and Services

Our Website may contain links to third-party websites, products and services.  Our products and services may also use or offer products or services from third parties.  Information collected by third parties is governed by their privacy practices.  We encourage you to learn about the privacy practices of those third parties.

Geographic Restrictions

As further explained in our Terms of Use, this Website is intended for use only by persons located in the United States, and is only intended to collect information from and offer products and services to persons located in the United States.


Our Website is not intended for children under the age of 18.  We do not knowingly collect or solicit personal information from anyone under 18.  If you are under 18, please do not use or provide any information on our Website.  If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information as quickly as possible.  If you believe we might have any such information, please contact us at

Changes to Our Privacy Policy

The date this Privacy Policy was last revised is identified at the top of this page.  It is our practice to post any changes we make to this Privacy Policy on this page.  You are responsible for periodically reviewing this Privacy Policy to check for any changes.

Privacy Questions

If you have any questions about this Privacy Policy or our privacy practices, please contact us at